Report a
Cyber Incident!
At CyberSapiens, the security of our customers’ information is a top priority. If you have experienced a cyber incident, we want to help you resolve it quickly and efficiently.
If you have been a victim of a cyber attack, please use the form below to report the incident to our incident response team. Our team will investigate the incident and work with you to resolve the issue.
For Immediate Assistance!
FAQ's
A cyber incident is any event that results in unauthorized access, use, disclosure, disruption, modification, or destruction of information. This includes, but is not limited to, cyber attacks, data breaches, and unauthorized access to systems or data.
Please provide as much information as possible about the incident, including the date and time it occurred, any relevant software or systems that were impacted, and any other relevant details.
The time it takes for the incident response team to investigate a reported incident will vary based on the complexity of the incident. Our goal is to resolve the incident as quickly as possible while ensuring a thorough investigation is conducted.
After you submit an incident report form, several things occur:
Initial review: The first step is usually an initial review of the incident report by the designated party, such as the HR department, security team, or IT support.
Investigation: If the incident requires further investigation, the responsible party will gather more information and assess the situation to determine the best course of action.
Notification of affected parties: If necessary, the responsible party may notify other relevant individuals or departments about the incident,
After you submit the incident report form, our incident response team will review the information you have provided and will be in touch with you shortly. The team will work with you to investigate and resolve the incident.
No, unfortunately, we cannot accept anonymous incident reports. In order to effectively investigate and resolve the incident, we need to have accurate contact information for the person reporting the incident.
If you think your account has been compromised, please report the incident as soon as possible using the form on this page or by contacting us directly. Our incident response team will investigate the issue and work with you to resolve it.
If you think your device has been infected with malware, please report the incident using the form on this page or by contacting us directly. Our incident response team will provide you with guidance on how to proceed.
If you have received a phishing email, do not click on any links or provide any personal information. Instead, report the incident using the form on this page or by contacting us directly. Our incident response team will investigate the issue and provide you with guidance on how to proceed.
Yes, you can report an incident that occurred at another organization. However, please keep in mind that the incident response team may not be able to assist in resolving the issue if the incident occurred at another organization.
